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Shipping policy

Our Shipping Policy was last updated on 11th May 2022

Summary:

  • We ship to US, UK, Canada, Europe, Australia and New Zealand. 
  • Our fulfilment centres are located in US, UK and Europe.
  • All shipping is tracked, with a 3-5 day approximate delivery time

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Pip Decks
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to pipdecks.com, accessible from https://www.pipdecks.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Pip Decks. The following terms and conditions constitute our Shipping Policy. 

Pre-orders and back-orders

All Orders that are marked with "Pre-order", "Back-order" or "Expected by" will be processed at the time stock has been replenished, or in the case of pre-ordering a new product, at the time first stock has been received. Please see our Beta Program General Terms & Conditions regarding pre-sales. The dates presented are estimations and are subject to change without notice. 

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Pip Decks ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Pip Decks is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Pip Decks is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.