Influence
A simple icebreaker
Want to be positively remembered by anyone you meet? Compliment them on something simple yet personal to them.
This could be as easy as saying, ‘That’s a lovely name!’ when they introduce themselves.
It will show that you are focused on them - just make sure the compliment is genuine!
Leadership
The Imposter Paradox
Let me tell you a secret about imposter syndrome.
Almost everyone feels it - which means they are busy thinking about what their work looks like to others.
And they’re too busy to judge you as much as you think they do.
Workshop
A well-defined problem
As we grow up and leave the world of standardised exams, it’s easy to forget that many problems don’t have just one correct solution.
Want to make problem solving easier for your team?
Differentiate between a problem with one solution (finding out why a package was lost) and one with many (designing a marketing campaign).
One of the few newsletters I look forward to.
— Dave Cunningham, Head of DesignOps @ NHS
