Leadership
Giving feedback
Want your feedback to be more powerful?
Make sure it’s tied to the goal your team is working towards.
Instead of saying ‘Good job on the alt text!’, say ‘Thank you - now people with various access needs can read our emails.’
You can use the Goal, Signal, Metric tactic from Team Tactics to structure your feedback.
Teamwork
Water Cooler 2.0
Does your remote team feel disjointed? Try this.
As “unproductive” as the ‘water cooler chats’ may seem, they help colleagues from other departments get a better idea of the ins and outs of the company.
To foster this in a remote team, give all employees a chance to chat with someone from a different team each week (you can do this through a Slack plugin).
Teamwork
Avoiding ruinous empathy
Want to empower your coworkers? Avoid ruinous empathy.
It’s like when you see someone with a piece of spinach in their teeth, but don’t want to say anything in case it upsets them. So they go on to show that piece of spinach to ten more people.
Sometimes the kindest thing is to point out someone’s mistakes.
Level up your career with Pip Club
Join 100,000+ leaders who get unique tips every week on storytelling, leadership and productivity - plus exclusive how-to guides, first-dibs on upcoming Pip Decks and our very best discounts.
One of the few newsletters I look forward to.
— Dave Cunningham, Head of DesignOps @ NHS
