Leadership 

Stay out of the details.

If you have the 50,000-ft view of 10 different problems, it's best to stay at that level rather than going into the minutiae. 

Great leadership is surrounding yourself with those who understand the details and letting them work.

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Leadership

Wrong jungle.

“The leader is the one who climbs the tallest tree, surveys the entire situation, and yells, ‘Wrong jungle!’.

Busy, efficient producers and managers often respond ... 'Shut up! We’re making progress!’.”

— Stephen Covey

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Leadership

A team is only as good as their tools.

Whether you’re in the right jungle or not - if the managers and producers don’t have sharp machetes, progress is hard to make.

The highest leverage thing any leader can do is to give their teams the right tools that empower their success. 

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Leadership

Don’t be afraid to repeat yourself.

I’m going to tell you that it’s OK to repeat yourself.

It’s OK to repeat yourself.

When you feel that you’re repeating yourself, only then is your message is starting to get through.

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Design

Trust your gut, test your gut.

When crafting anything, there’s a critical little voice running around your head saying ”this isn’t quite right.”

Good design happens when you keep going until that voice shuts up.

Great design happens when you hear your user say ”this isn’t quite right”.

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Facilitation

Keep your mouth shut.

Good meetings help people have conversations they might not otherwise have had.

It's your job to allow those conversations to happen.

Most of the time, that means keeping your mouth shut. (Easy to say, hard to do)

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Storytelling

Show the transformation

The best stories show a character going through change.

Harry Potter goes from under-stairs nobody, to courageous wizard.

Moana goes from island-bound royalty, to rebellious, demi-god-wrangling saviour of the sea.

Simba goes from naïve cub, to brave leader.

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Leadership

Be a servant

Instead of ‘leading’ a team, try serving them instead.

Don’t ask “what can they do for me?”.

Ask “what can I do for them?”.

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Design

Meet expectations first.

No toilet in your hotel room? Goodbye.

Toilet in your hotel room? ... Duh.

Jacuzzi in your hotel room? Wow! Tell everyone!

Before you go putting jacuzzis everywhere. Make sure there’s a toilet.

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