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— Dave Cunningham, Head of DesignOps @ NHS

Pip’s Practical Prompts Newsletter Sent by Charles Burdett Strategy Just Start. Stop trying to create the perfect product or service right away. No matter how much time and effort you put in, you're unlikely to create the best version of your product...

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Pip’s Practical Prompts Newsletter Sent by Charles Burdett Storytelling Storytelling in job interviews. Try to avoid waffling in job interviews. When telling a story, stick to the fundamental details that will get your point across — where it happened, who was involved,...

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Pip’s Practical Prompts Newsletter Sent by Charles Burdett Strategy One at a time. While it might be tempting on a busy day, multitasking doesn‘t do you (or the task) any favours. Tasks are like tennis balls: if someone throws one at you,...

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Pip’s Practical Prompts Newsletter Sent by Charles Burdett Facilitation Don’t fill the gaps. In a workshop environment, you’ll probably ask people to engage with new thoughts and ideas. Don’t panic if this leads to silence! People need time to process new information...

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Pip’s Practical Prompts Newsletter Sent by Charles Burdett Leadership Create a culture of feedback. The best tool for improvement is honest, humble feedback. Nurture your team by coming together regularly to reflect on how to improve. A culture of feedback is only...

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Pip’s Practical Prompts Newsletter Sent by Charles Burdett Facilitation Finding your way as a group. Need to make a group decision? Draw a map. No, really. Map-building workshops are great for creating a visual representation of the diverse perspectives you’re likely to...

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Pip’s Practical Prompts Newsletter Sent by Charles Burdett Leadership Go deep. Have you ever had a deep conversation with someone and walked away feeling energised? To be a good leader, you should have these sorts of conversations all the time. How? Simple....

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Pip’s Practical Prompts Newsletter Sent by Charles Burdett Design Seek inspiration, reject imitation. Imitation might be flattering, but it leads to dull and overused designs.Don’t imitate — analyse! What is it about the design that has inspired you? Once you figure that...

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