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"That's our third failed product launch this year," I remember a former colleague lamenting as we reviewed another expensive innovation flop. Their team had spent six months and nearly £500,000 developing a new feature their customers "definitely wanted"—only to see...
You could say the ipm (insights per minute) of a book is somewhere between 0.1 - 0.0001. With a blog post like this, the ipm might be closer to 0.2 But with Pip Decks, and how we’ve distilled everything down...
As a designer, you might think you know best. But when you drop your opinion and guide your team towards validating assumptions - you take on the position of facilitator. A far more impactful role.
When I had the idea for Workshop Tactics, I wasted a load of time doing the wrong thing. It turns out, there is a simple and effective way to tell if you should keep going with an idea. Read to...
At any UX design conference, this inevitable question always makes an appearance: "How do you get stakeholders to value design?". Here are six ways to ensure that status-quo doesn't change.
Creating and releasing valuable software in most large organisations is akin to moving mountains. What is the one skill designers need to make it easier?
What if IKEA made a Workshop exercise tool? That’s where we started. Now we’ve embarked on a journey to test and develop the a deck of cards that empowers anyone to get the most out of their team.