What is a best alternative to negotiated agreement (BATNA) in negotiation? Discover the power of a great BATNA (best alternative to a negotiated agreement) Read more...
Replace your frustration with curiosity It may well have ‘killed the cat’, but curiosity can save your interpersonal relationships. Especially those really frustrating ones. Read more...
How to negotiate effectively over email Learn the secret advantages of negotiating by email, and 13 golden rules to excel at it. Read more...
How to give and respond to ultimatums Ultimatums are a big deal and, ideally, a last resort. But it’s always best to be prepared in case the need arises. Read more...