What is a best alternative to negotiated agreement (BATNA) in negotiation?
Discover the power of a great BATNA (best alternative to a negotiated agreement)
Negotiation
Replace your frustration with curiosity
It may well have ‘killed the cat’, but curiosity can save your interpersonal relationships. Especially those really frustrating ones.
How to negotiate effectively over email
Learn the secret advantages of negotiating by email, and 13 golden rules to excel at it.
How to give and respond to ultimatums
Ultimatums are a big deal and, ideally, a last resort. But it’s always best to be prepared in case the need arises.