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Roles & Responsibilities

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Roles & Responsibilities card illustration

What is Roles & Responsibilities?

Roles & Responsibilities is a card from the Workshop Tactics deck by Pip Decks.

Define clear responsibilities to prevent confusion around hierarchy and expertise. This helps reduce duplicate work and promotes better collaboration.

Run Skills Market beforehand to help a new team get to know each other. Works well with Stakeholder Map for giving your team a clear picture of each other and those around them.

When to use Roles & Responsibilities

  • Confusion about team roles and responsibilities
  • Frequent duplication of work
  • Inefficient team meetings
  • Unclear decision-making processes
  • Onboarding new team members
  • Misalignment in project goals
  • Need for improved team collaboration

How to use Roles & Responsibilities

  1. On a shared workspace, create a column for each discipline within the team. For example: Designer, Developer and Product Owner.

  2. Create three rows: Do, Discuss, Decide.

  3. On sticky notes, to build empathy, ask each person to complete the three rows for the discipline of the person sat to their left:

    Do: what are the core activities of their discipline?
    Discuss: what do they discuss with the wider team?
    Decide: what are they responsible for deciding?

  4. In turn, stick up, share and discuss what’s on the sticky notes.

  5. Repeat steps 3 and 4, but this time with the participant’s own discipline to help create clarity.

  6. As a group, move, refine and add sticky notes until everyone’s happy with their roles and responsibilities.

    Roles & Responsibilities illustration

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Workshop Tactics

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Skills Market

Learn about each other’s skills, abilities and ambitions, so you can understand how to help each other grow.

Stakeholder Map

Identify a project’s stakeholders. Anyone who can significantly impact a decision, or who may be impacted by it, needs to be considered.

Assumption Collecting

Collect assumptions that reflect what you and your team think might be true about the project.

Empathy Map

Empathise with your audience so you can make better design decisions.

Five Whys

When faced with a problem that is affecting a project, channel your inner inquisitive toddler and ask ‘why?’ five times to get to the root cause.

Hopes & Fears

Understand your team’s expectations and hesitations so you’re all on the same page before you take flight on a new journey.

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