Leadership
Earn your honesty
Building a culture of transparency takes time.
When a problem arises, don't lose your temper or point fingers.
Analyse and find a solution.
Do this every time bad news arrives, and people will eventually realise that you're sincere about valuing honesty and openness.
Storytelling
Fight! Fight! Fight!
Embrace conflict in your storytelling.
The best stories are full of obstacles and challenges.
We're only satisfied with a happy ending after seeing the protagonist struggle to reach their goals.
The bigger the conflict, the better the story.
Personal Growth
Just do it.
Reading a book but doing nothing with what you learnt is a waste of time.
Put your learning into practice.
Start that business.
Ask for that raise.
Land that next client.
The lessons you learn by DOING are the most potent.
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— Dave Cunningham, Head of DesignOps @ NHS
