🌎 Free worldwide shipping on all orders. 💳 All currencies accepted at checkout (GBP will be converted).

PPP: Painful steps, open questions & creating gaps.

Pip’s Practical Prompts Newsletter
Sent by Charles Burdett


Design

Removing is designing

When designing, ask not what you can add, but what you can take away.

Some of the most successful companies flourish not because they offer anything new, but because they removed painful steps.

Like how Monzo removed walking to the bank on your lunch break.

(Share this on Twitter)

 



Facilitation

Ask, “what else?”

A mistake novice facilitators make is asking questions that invite a yes/no answer when trying to get a range of answers.

Instead of asking “anymore?”, ask “what else?”.

Resist the temptation to fill the silence. Don’t deviate. Repeat: “what else”?

(Share this on Twitter)

 



Storytelling

Withhold information

How does a great storyteller keep you hooked?

They don’t give you the full answer. Instead, they raise a question or leave an obvious gap.

Engineer your story to periodically make your listener ask “then what?” and you‘ll hold their attention indefinitely.

(Share this on Twitter)

 

 


Join 6,849 designers and managers getting weekly practical tips on design, facilitation and leadership.

No spam, no email sharing - ever. Privacy Policy