Teamwork
Are we safe?
Google’s research shows that psychological safety increases revenue, with teams with low psychological safety falling short of their goals by up to 19%.
- make learning, not execution, the goal of your work
- acknowledge that you make mistakes, too
- encourage curiosity by asking a lot of questions.
Storytelling
The power of numbers
This one storytelling hack increases our email open rates by 20% (that’s how much higher we are than the average in our category).
What is it? It’s numbers, of course. Like the one above.
Use numbers that signal a believable and desirable improvement for your audience to get them to listen.
Productivity
Proactive vs. reactive
Are you being proactive or reactive about your stress?
Reactive strategies, like massages or naps, are focused on recovery. They can only help you with moderate stress.
Proactive strategies involve address the stressors directly - like making work less chaotic through better communication.
One of the few newsletters I look forward to.
— Dave Cunningham, Head of DesignOps @ NHS
