Create a culture of feedback.
The best tool for improvement is honest, humble feedback.
Nurture your team by coming together regularly to reflect on how to improve.
A culture of feedback is only possible when lead by example. So make it clear you welcome feedback by asking for it often.
Make it personal.
Few things are as captivating as a personal story, especially ones that have you succeeding against the odds.
Think back to when you have triumphed over extreme adversity. How would you tell it as a story?
Go with the flow.
Planning your workshop is important but don't make it so rigid it stifles impromptu situations.
The best facilitators allow for off-the-cuff discussions because it's where some of the most inspired ideas can come from.