Pip Decks Gift Card Policy

Gift Card Policy

I. General Terms

  1. Validity a. Our gift cards are designed for exclusive use on our website for any online purchase. b. There is no expiration date for these cards, ensuring they remain valid until the entire balance has been utilized, providing customers with maximum flexibility and convenience.

  2. Redemption a. These gift cards can be applied as a payment method for any product or service offered on our online platform. b. To use, customers should enter the unique gift card code at the time of checkout, which will deduct the card's value from the total purchase amount.

  3. Refund Policy a. Once a gift card is purchased, it is not eligible for a refund. The value on the gift card cannot be exchanged for cash unless mandated by applicable laws.

  4. Balance and Transaction Information a. Customers have the ability to access their gift card balance and a detailed history of transactions online, ensuring transparency and ease of tracking.

  5. Fees a. Our gift cards come with the guarantee of no hidden or additional fees, including no charges for processing, maintenance, or inactivity.

II. User Responsibilities

  1. Lost or Stolen Cards a. Our company does not assume responsibility for gift cards that are lost, stolen, or used without authorization. b. Customers are encouraged to treat their gift cards like cash and keep their details secure.

  2. Card Value a. Gift cards are offered in a range of denominations, catering to different budget needs. b. The specific minimum and maximum value limits are clearly stated on our website for easy reference.

  3. Transferability a. Gift cards purchased from our company can be transferred and used by anyone who possesses the card's code, offering flexibility in gifting and use.

III. Special Provisions

  1. Promotional Gift Cards a. Occasionally, gift cards may be issued or available as part of promotional activities. These cards may be subject to specific terms and conditions, which will be clearly outlined during the promotional period.

  2. Customer Support a. For any inquiries or assistance related to gift card use, balance inquiries, or general questions, our dedicated customer support team is available through our website.

IV. Legal Disclaimers

  1. Compliance a. Our gift card program is designed to comply with all relevant local, state, and federal laws and regulations, ensuring legal integrity and consumer protection.

  2. Modification of Terms a. We reserve the right to modify the terms and conditions of our gift cards at any point. Any such changes will be communicated through updates posted on our website.

  3. Liability a. Our liability in connection with the gift card is strictly limited to the extent permitted by law. We are not responsible for indirect losses or damages arising from or in connection with the use or inability to use the gift card.

  4. Data Protection a. The privacy and protection of personal data are of utmost importance. All personal data collected through the purchase and use of our gift cards will be handled in strict compliance with applicable data protection laws.

  5. Governing Law a. The terms and conditions of our gift cards are governed and interpreted in accordance with the laws of the jurisdiction where our company is registered, irrespective of conflict of law principles.

  6. Fraud and Abuse a. We maintain a strict policy against fraud and abuse. We reserve the right to refuse, cancel, or hold for review gift cards and orders identified as potentially fraudulent or in violation of our gift card policies.

  7. Non-Cash Value a. Our gift cards cannot be returned or exchanged for a cash refund, except where required by law. They hold no cash value and are solely for purchase credit on our platform.

V. Exclusions from Money-Back Guarantee

  1. 365-Day Money-Back Guarantee Limitation
    a. While our company offers a 365-day money-back guarantee on most products and services, this guarantee does not extend to the purchase of gift cards.
    b. The nature of gift cards as a digital product with immediate value and their exemption from expiry dates necessitates their exclusion from this guarantee. This policy ensures that our gift card system remains robust and secure, providing certainty in value retention and compliance with financial regulations.
    c. Customers are encouraged to carefully consider their gift card purchases, as these sales are final and not eligible for the money-back guarantee.

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