A storyteller, struggling to teach innovation. And an innovator, struggling to find his story ...
Then, one day, a message: “Hey Steve. I’ve got a proposition for you. Free to chat?”
Tactics: TRUE Stories, Pitch Perfect.
The penny finally dropped in Nan’s back garden. Niamh and her Dad stood there, watching Tony the estate agent hacking brambles and weeds with a spade. Slowly he reveals a low concrete slab, covered in moss and cracked with age. ...
Orson always wanted to be a writer. He had a photo of Hemingway on the desk in his student bedroom. Two years out of uni, Orson got a job that paid him to write: as a content writer for a web...
Rachel is in the zone.
Deep in databases and reports, click through rates and eyeball tracking, consumer trends and competitor analysis. She looks up from her laptop, it’s 3.40pm. Where has Sunday gone?
Tactics: Shock of the Old, Universal Stories.
If Rachel had a catchphrase, it would be “Do we know that?” Followed by a pause, into which she mentally inserts “Or are you just making a massive assumption?” Colleagues joke it’ll be carved on her tombstone: “Here lies Rachel Downes…...
Design is like gardening. There aren’t any quick fixes. You can’t just throw seeds on the soil, walk away and expect a beautiful garden to emerge overnight.
Tactics: Metaphor Engine, Thoughtful Mistakes.
Twenty minutes into the second remote test. Ellie is guiding Aziz, a regular investor, through a beta chatbot. Cassie is watching, scribbling notes.
Tactics: Abstraction, Stupid Questions.
Cassie logs off the Zoom call, shaking her head in disbelief. Seriously? “Just make it look nice”?
Tactics: Emotional Dashboard, Trust Me I'm an Expert.