“What did you CC them into that for?” Emma’s voice is rising. Ravi has messed up. “I thought they all knew,” Ravi says.
Tactics: Three Whos, Three Great Conflicts.
Design is like gardening. There aren’t any quick fixes. You can’t just throw seeds on the soil, walk away and expect a beautiful garden to emerge overnight.
Tactics: Metaphor Engine, Thoughtful Mistakes.
Twenty minutes into the second remote test. Ellie is guiding Aziz, a regular investor, through a beta chatbot. Cassie is watching, scribbling notes.
Tactics: Abstraction, Stupid Questions.
Cassie logs off the Zoom call, shaking her head in disbelief. Seriously? “Just make it look nice”?
Tactics: Emotional Dashboard, Trust Me I'm an Expert.
My mouth went dry. My clever networking ploy was turning to dust. I kept the conversation going, made pleasant noises, but my heart was sinking. What a disaster.
Tactics: Downfall, Three Ts.
On the Workshop Tactics website, you’ll find 56 free product team workshop exercises. However, they aren’t unique. You’ll find them scattered around the internet and in various books. So if they are free, why do people buy the £89.99 card...